感謝您選擇 FŌVIΛ。為了提供您最穩定且安全的購物體驗,本站採用 PAYUNi (統一金流) 支付系統。下單前請先細閱以下條款:
Thank you for choosing FŌVIΛ. To ensure a stable and secure shopping experience, our store utilizes the PAYUNi payment system. Please read the following terms carefully before placing your order:
一、 付款說明 (Payment Methods)
本站交易受銀行級 SSL 加密保護,您可以安心選擇以下付款方式:
Our transactions are protected by bank-level SSL encryption. You may choose from the following payment options:
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信用卡線上支付 (Credit Card):支援 VISA / MasterCard / JCB。
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虛擬帳號 ATM (Virtual Account):取得帳號後請於 24 小時內完成轉帳,逾期訂單將自動取消。
Please complete the transfer within 24 hours after receiving the account number. Otherwise, the order will be automatically cancelled. -
超商代碼繳費 (CVS Code):請於 24 小時內至全台 7-11 ibon 完成繳費。
Please complete the payment at any 7-11 ibon within 24 hours.
二、 物流與配送 (Shipping & Delivery)
確認付款後,我們將於 1-3 個工作天內為您出貨:
Orders will be processed and shipped within 1-3 business days after payment confirmation:
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7-11 門市取貨 (7-11 Pickup):運費 $60 TWD,約 2-3 天抵達指定門市。
Shipping fee is $60 TWD. Delivery takes approximately 2-3 days to the designated store. -
黑貓宅急便 (Black Cat Express):運費 $120 TWD,提供穩定快速的到府服務。
Shipping fee is $120 TWD, providing reliable and fast home delivery service. -
免運禮遇 (Free Shipping):全館消費滿 $1,000 TWD 即享免運費優惠。
Free shipping on all orders over $1,000 TWD.
三、 鑑賞期與退換貨 (Returns & Refunds)
依據《消費者保護法》,本站提供 7 天鑑賞期(自收到商品次日起算):
In accordance with the Consumer Protection Act, we offer a 7-day appreciation period (starting from the day after receipt):
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鑑賞期退貨 (Unopened Items):依鑑賞期辦理退貨之商品,須為全新未拆封狀態(含外層封膜完整)。
Returns under the appreciation period must be unopened with intact seals. -
30 天適膚承諾 (30-Day Skin Fit Promise):官網購買的正貨商品,收到後 30 天內用了覺得不適合,即使已拆封也能申請退貨(需保留原容量三分之二以上;初光雙萃體驗組與聯名商品不適用)。詳見「售後與常見問題」。
For full-size products purchased on our official website, you may request a return within 30 days even after opening, if the product does not suit your skin (at least two-thirds must remain; the trial set and co-branded products are excluded). See our After-Sales Service Policy for details. -
瑕疵處理 (Defective Items):若收到包裹發現破損,請於 3 日內拍照並聯繫官方 LINE 客服。
If you receive a damaged package, please take photos and contact our official LINE customer service within 3 days. -
退款流程 (Refund Process):經確認符合資格,款項將由 PAYUNi 原路退回或轉入指定帳戶。
Once confirmed, refunds will be processed via PAYUNi to the original payment method or a designated bank account.
四、 客服支援 (Customer Support)
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官方 LINE (Official LINE):@fovia_tw
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服務時間 (Service Hours):週一至週五 (Mon-Fri) 09:00 - 18:00
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營運主體 (Operator):金皙國際有限公司 (Chin-Hsi International Co., Ltd.)